POSITION OVERVIEW

An Account Manager is the “face” of the company, and the primary contact for our very best customers. Account Managers main focus is improving and expanding existing account relationships:

• Improving accounts by developing efficiencies that benefit the customer’s business and our own
• Expanding accounts by cross-selling new products, services, and programs
• Track progress within our ERP and CRM system, as well as supporting BI tools
• On a quarterly basis, use the data collected in these systems, to consult with the customer on how to improve and expand their business with BGR

RESPONSIBILITIES

IMPROVE ACCOUNTS USING QUARTERLY REVIEWS:

• Provide historical analysis of purchases, deliveries, the results of BGR solutions.

• Provide consultative insights into how to improve every step of the Packaging Supply Chain (Purchasing, Inventory, Customization, Automation, Printing, Delivery).

• Monitor changes and growth trends with customers in order to provide the optimal level of service.

EXPAND ACCOUNTS WITH PRODUCTS, SERVICES, SOLUTIONS:

• Cross-selling products (bags, stretch, strapping, tape, etc).

• Cross-Selling services (eg ASP, PCD, RFID, etc).

• Cross-selling program solutions (Impact Program, RFID, Equipment, Shurseal, Void Fill, etc).

• Interact with Business Development Mgrs. (While Account Managers are responsible for the quarterly reviews, Business Developers (BDMs) may choose to join.)